introduces the relation of the company to customers, employees and other parties concerned in the sphere of:
- quality,
- environment,
- work safety and health protection.
The primary goal of the PAPCEL Co. is:
- to identify requirements and needs of customers, employees and other concerned parties with a view to create and to adapt the company´s organizational structure in order to maximize its performance in all spheres of activities, such as: projecting, development, engineering, production, services, overhauls and maintenance of technologies intended for paper and related industry.
Principles and goals of QM strategy
in relation to the customers:
- on-time deliveries in agreed quality,
- business relation does not end with delivery of goods; it goes on with further services, technical assistance and training of customers in the areas of operation and routine maintenance,
- permanent growth of quality of products, work safety and environmental protection through permanent technical development in spheres of: technological parameters, lower operating costs, higher reliability, higher capacities and easier maintenance,
- close contacts to customers on personal basis,
- observance of all applicable and legal requirements in relation to our production and products,
- competitive and affordable prices offered through consequent controlling, monitoring of running costs and appropriate selection of subcontractors.
in relation to the staff:
- to increase qualification of associates permanently with a view to required final results,
- to support corresponding motivation of associates at further improvement of QM system processes, environmental protection, reduction of safety and health risks and permanent development of the company,
- to achieve and to strengthen staff confidence continuously,
- to observe and to require observance of all applicable and legal requirements in relation to work safety,
- to prevent all risks in relation to work safety, to create conditions for permanent improvement of work safety management.
in relation to environment:
- to minimize consumption of sources (water, heat, electric energy),
- to prevent environmental contamination (emissions in water, atmosphere, soil, occurrence of any wastes),
- to improve company´s approach to environment permanently,
- to observe and to require observance of all applicable and legal requirements in relation to environmental protection.